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The coach is bound by professional secrecy. He
takes all precautions to maintain the anonymity of the people who consult him
and, in particular, does not communicate any information to a third party on a
person / client without his formal agreement. All information about a customer
is treated in strictly confidential manner in compliance with the laws in
force.

This rule of confidentiality is essential for
the establishment of a relationship of trust without which the coaching process
can neither begin nor endure.

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The characteristics of the coach / coachee
relationship are as follows:

– confidentiality

– non-judgmental listening and often a certain
involvement of the coach

– the focus on the client and his subjective
reality (how he sees things)

– benevolence, without, however, excluding
confrontation

– a priori positive on the resources of the
client

– the systemic hypothesis as a tool of
understanding (one looks at the relationship that the client develops with the
coach during the sessions, seen as a reflection of the client’s external
relations system.

 

These different points make it possible to
establish and maintain a successful relationship with the coachee so that he
feels confident. However, this is not enough as a factor of change and
effectiveness of coaching. Indeed, this relational factor also carries with it
two dangers, the risk of dependence and the limited nature of this link. Thus,
one could imagine that some coachees seek to change, partly unconsciously of
course, in order to please their coach, creating in this a surface change and
little durable, which would cease when the relationship would stop. One can
also think that the coaches try to prolong this bond so good for them, then
developing strategies always unconscious to sabotage their progress, in order
to benefit longer from an environment so good for them. Therefore, if the
relation “good enough” seems to be a source of energy mobilization for
the coachee, it is not and must not be predominant in its investment, otherwise
it can become problematic.

 

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